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This user guide will provide you with all the information you need to understand, navigate, and use the website to benefit from our rewards program.

Our Rewards Portal is our way of showing appreciation for your purchase. Here, you can earn reward points, monitor them, and redeem them. We encourage you to explore and make use of this option regularly.

1. How to Access the Reward Center

Accessing the Rewards Portal is easy and convenient. Use your username and password to log in.

If you don’t remember your login credentials, follow the ‘Forgot Username/Password’ instructions on the login page. For any further difficulties, feel free to contact our support team for assistance.

2. Navigating the Dashboard

The my account page is your go-to location for everything concerning your rewards. You’ll find your reward points balance here, as well as the options to earn, redeem, or transfer your reward points.

You can also update your profile, view your transaction history, and explore all the rewards you earned. 

3. Viewing Your Reward Points

Your total reward points are displayed in the first column. From there you can view a detailed summary of your points activity – points earned, redeemed, transferred, or expired.

4. Earning Reward Points

You can earn reward points in several ways – purchasing more products, reaching specific point levels, or completing certain tasks.

The ‘How to Earn Points’ section on this page details all available methods of earning more points.

5. Redeeming Reward Points

Once you’ve accumulated enough points (1000 points), you can redeem them via the ‘Manage Points’ section.

Upon redeeming, the corresponding points will be deducted from your total. 

6. Transferring Reward Points

You may transfer your reward points to other people as a token of appreciation or gift. To transfer, go to ‘Manage Points’ and Convert points in a coupon code.

Note that points transfers are immediate, irreversible, and will show in the history of your points.

Contact Us for Help

If you have difficulties, concerns, or suggestions regarding the Rewards Portal, we would like to help. You can reach out to us. We strive to respond to all inquiries within one business day.

How to Earn Points

Points will be assigned automatically for each purchase for all users.

For each 1$ you spend, you will get 1 point.

Point Slabs

Bronze: 0 – 500 points

Silver: 501 – 1000 points

Gold: 1001 – 1500 points

Platinum: 1501-2000 points